The problem
Samsung Electronics America was looking to improve the efficiency of their software release department and decided to invest in an innovative application that could deliver the most robust device and service release information to all stakeholders.
Samsung was looking for an external partner who could get the job done in a timely and cost effective manner.
The Solution
We have assigned our best consulting resources and engaged in an intensive discovery phase with the customer in order to add clarity and direction to the project. We have created rich technical specifications and detailed wireframes to capture the most valuable functions and flows for the application. Our UI/UX solution was also a key point in delivering a smooth experience to all stakeholders who were interacting with the application.
Ascendro managed to keep up with this high demanding project by assigning an experienced multidisciplinary team capable to deliver quality and adapt to the technical requirements.
As result we have built the release management software that is currently the central knowledge base within Samsung North America for device and service release deployments into the US market.
Customer feedback
"Ascendro’s effective and timely development execution in building our Release Management system, has enabled MSCA to deliver the most robust device and service release information to all stakeholders. The release management is the central knowledge base within Samsung North America for proper device and service release deployments into the US market.
Currently, we are building with the Ascendro the next version of a much more stakeholder integrated release management system."
---Juergen Roeck, Deployment Lead, Samsung Electronics America